About Us - Lighting by Lux
Lighting by Lux - Lighting Redefined
Hello, my name is Hershel and I want to thank you for shopping at Lighting by Lux. We know you could shop anywhere but chose us and for that we thank you.
You may notice that our site looks a little different than other online stores, this was no accident. I do a bit of online shopping myself and I'm always dismayed at how cluttered and confusing some stores are to navigate. I believe that we have an advantage on that last point.
Our goal is to make the online buying experience as reassuring and straightforward as buying from a brick and mortar store, that's a lofty goal but we're up to the task.
Why shop with us, what makes us different? The biggest difference between us and many of our competitors is we're not just a "lighting site", we're also retail store with a passion for customer service. The distinction may not be apparent at first but we haven't lost sight of what it's like to greet someone at the door and help them with their purchase. It's our goal to bring that same experience here to lightingbylux.com.
Our Promise:
- To offer the best price possible but never at the cost of superior service.
- We believe that ultimately people buy from people, not companies.
- To treat every online customer the same as our local customers.
- To change the way lighting is sold online, one customer at a time
Our Low Price Guarantee!
We strive to offer lower prices than any other online lighting retailer. If within thirty days of your original purchase you find a lower price somewhere else (including shipping and handling) on the exact same product, we'll give you the difference plus 10%*. It's as simple as that, just drop us a line!
Lighting by Lux reserves the right to limit this price match guarantee to manufacturer approved pricing and does not include wholesale, contract or manufacturer direct pricing or below wholesale pricing. "Same" is defined as an item of the same model number, by the same manufacturer.
Retail Location:
After 20 years in lighting we haven't forgot what it's like to greet customers face to face, we do it every day!
(Pictured below our 7500 square-foot
lighting showroom in Atlanta Georgia)
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